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Tulip Launches LiveConnect App for Store Associates and Customers to Communicate Live Over Popular Messaging PlatformsThe new LiveConnect App enables retail store associates to chat with customers on WhatsApp, WeChat, Facebook Messenger and more TORONTO, Dec. 5, 2019 /CNW/ - Tulip, the leader in store associate cloud-based mobile solutions, today introduced "LiveConnect" to support omnichannel messaging on the most popular social chat platforms including WhatsApp, WeChat and Facebook Messenger. With Tulip's LiveConnect, customers can communicate with retail stores live over their preferred channels through a simple and intuitive user interface alongside the Tulip Clienteling App. LiveConnect allows retailers to further enhance their customer experience and capture incremental sales. Customers of retailers using LiveConnect may chat directly with nearby stores through their preferred social chat channel. Associates can easily respond to customer inventory questions and share product video and photos in real-time through their in-store mobile devices. "Tulip has always allowed stores to communicate directly with customers over SMS and email, but today's customers are increasingly moving towards more real-time methods o communication. For retailers, LiveConnect delivers an effective and meaningful way to engage with their customers," said Ali Asaria, Founder and CEO of Tulip. "And for consumers, it will take convenience and personalization a few notches forward, making the shopping experience much easier." Designed for brands who want a retail environment that is hyper-personalized and technology-driven, the new LiveConnect app allows store associates to:
About Tulip View original content to download multimedia:http://www.prnewswire.com/news-releases/tulip-launches-liveconnect-app-for-store-associates-and-customers-to-communicate-live-over-popular-messaging-platforms-300970003.html SOURCE Tulip |