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Sports Facilities Technology

Cavalier's Services To Provide Business Solutions For Colonial Downs

August 18, 2010


Colonial Downs, a horse racetrack in New Kent, Virginia selected Cavalier for providing dedicated Internet access and voice communications business solutions to support critical service needs. As a leading provider of competitive telecommunications services throughout the eastern United States, Cavalier will provide high-capacity Internet connectivity and voice communications for the Colonial Downs headquarters and the three fast-growing Richmond-area off track betting locations.

Featuring live horse races, Colonial Downs is well known for its 180-foot-wide Secretariat Turf Course which is the widest grass surface track in North America. Colonial Downs currently has nine Off Track Betting Centers in the state with three in Richmond, two in Hampton Roads and one each in Alberta, Martinsville, Vinton and Scott County. All the nine track centers allow fans to bet on simulcast horse racing year round and hence these locations need the highest level of reliability to process a large number of betting transactions. Also using an advance deposit wagering service called EZ Horseplay, players can make on line horse racing wagers via Cavalier's voice service enables enhanced voice calls and Internet access from the off track locations for online wagering system which is the key source of revenue for the track.

Gray Crocco who is the senior vice president of sales at Cavalier said, “Colonial Downs is leading the way to offer its fans new ways to enjoy horse racing, all of which require robust, reliable voice and data services. It is one of the first in its industry to offer an online account service with advance deposit Internet or phone wagering, as well as an expanded menu of tracks and off track betting locations.” He added further that the company takes pride in partnering with Colonial Downs to provide the best customer service experience.

Based in VA, Cavalier provides reliable and efficient telecommunications solutions for business, consumer, and government customers using it’s owned and operated fiber optic network. Thousand of customers depend on Cavalier for a wide range of communications products ranging from landline voice to managed network services that drive their businesses to deliver best value services.

Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Erin Monda