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AI-Based Chatbot Market by Type (Text, Voice, and Hybrid), Use Case, Deployment Type, Value Chain Component, Market Segment (Consumer, Enterprise, Industrial, Government), Industry Vertical, Region and Country 2020 - 2025NEW YORK, March 31, 2020 /PRNewswire/ -- Overview: Read the full report: https://www.reportlinker.com/p05877546/?utm_source=PRN The report provides an analysis of the chatbot market across industry verticals with use cases in diverse sectors. It also provides an analysis of chatbot companies including their strategic initiatives, solutions, applications, and services. The report provides an assessment of emerging AI-based chatbot business models and associated economic impact on labor, investments, and ROI. It also evaluates the current state of chatbot developments and the role of machine learning and AI other technologies such as conversational AI. Based on primary and exclusive research into prepaid wireless service provider customer care, the author believes that prepaid wireless service providers (and some post-paid service MVNOs) will be the likely first and best target service areas for AI-based CRM. More specifically, carriers will look beyond AI based chatbots and other online CRM automation tools towards conversational AI, which will become very important for both cost reduction and customer satisfaction. This is because conversational AI will provide the best combination of human-like interaction, but with the full knowledge base of carrier service information. Next generation chatbots will leverage hybrid voice and text solutions to provide an increasingly seamless and human-like communications experience. Conversational AI is continuing to evolve, eventually anticipated to provide a near perfect replacement for human CRM interaction, with fewer errors, and improved opportunities for product and service upsell to consumers as well as greater overall satisfaction. Target Audience: • Next generation UI companies • Artificial Intelligence companies • Communication service providers • Internet and mobile app developers Report Benefits • Market sizing for AI-based chatbots and conversational AI • Understand the macro and micro-economic impact of chatbots • Understand market dynamics, players, solutions and strategies • Identify market leading chatbot companies, apps, and solutions • Identify market opportunities for chatbots across many industries Report Findings • The global AI enabled chatbots market will exceed $3B USD by 2025 • Hybrid voice and text chatbots market will reach $534M USD globally by 2025 • The use of conversational AI will revolutionize customer relationship management • The global market for conversational AI in telemarketing will reach $169.8M USD by 2025 • Conversational AI will also improve telemarketing efficiency but become major robocall issue • AI-based chatbots are poised to become the norm by 2025 as contact centers increase automation Companies in Report: • 24me • Amazon • Anboto Group • Apple Inc. • Artificial Solutions Ltd. • Aspect Software, Inc. • Creative Virtual Ltd. • Cubic • CX Company • DeepMind • eGain Corporation • Eidoserve Inc. • Existor • Facebook Inc. • Haptik, Inc. • Helpshift • Hound • IBM Watson • iDAvatars (IDA) • Inbenta Technologies Inc. • Indigo • Intel Corporation • InteliWISE SA • Microsoft Corporation • motion.ai • Robin • Saleforce • SIRIUS • SK Telecom Co, Ltd. • Speaktoit Inc. • Twilio • Vokul • Wunderlist • Yahoo Inc. Read the full report: https://www.reportlinker.com/p05877546/?utm_source=PRN About Reportlinker ReportLinker is an award-winning market research solution. Reportlinker finds and organizes the latest industry data so you get all the market research you need - instantly, in one place. __________________________ Contact Clare: [email protected] US: (339)-368-6001 Intl: +1 339-368-6001 SOURCE Reportlinker |