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Amdocs Network Research: VoLTE Call Drops Are 4-5 Times Higher Than 2G/3G CallsAmdocs (News - Alert), the leading provider of customer experience solutions, today released new research highlighting the need for operators to consider optimizing their radio access networks (RAN). This will enable operators to contend with the annual doubling of demand for data, increased network complexity, the increased demand for video viewing on smartphones and tablets, and the initial instability of new services being introduced such as voice over LTE (News - Alert) (VoLTE). The research is based on analysis of more than 25 million voice and data connections from 80 different network operators around the world in the past 12 months. Key findings include:
"The Amdocs State of the RAN research reinforces the sheer strain mobile networks are under," said Ann Hatchell, head of network marketing at Amdocs. "In The New World of Customer ExperienceTM, service providers need to deliver a first-class network experience when and whereit matters most. By leveraging the power of RAN software, service providers gain operational efficiencies and improved service agility with a centralized vendor-neutral approach. This allows them to optimize quality of experience, even under times of network congestion, and build better relationships with high value customers." 1. Gartner (News - Alert) 2015 research "Market Trends: Mobile Video Apps and Data Plans- Usage and Future" and "Forecast: Mobile Data Traffic, Worldwide, 2011-2018." Supporting Resources
About Amdocs Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015. Amdocs: Embrace Challenge, Experience Success. For more information, visit Amdocs at www.amdocs.com. Amdocs' Forward-Looking Statement This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2015 filed on December 10, 2015.
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